About

Our Services

Services

OUR DIFFERENCE

Why Corporate Services?

At Corporate Services we understand that motivated and trained staff are the cornerstone of providing excellent client service. We keep this in mind when we select staff to serve at a new client site. All of our new staff members go through an induction process where basic cleaning principles are introduced and specific company policies and procedures are addressed.  Our new staff are mentored by our experienced staff to ensure a smooth transition and they are closely monitored on a continuous basis. As soon as our staff are registered on our database, they receive continued training towards qualification of their NQF Level 1 – Cleaning and Hygiene Certificate.


“QUALITY WITHOUT COMPROMISE

  • Strong Track Record
  • Black Women Owned Company (100%) – B-BBEE Level 1
  • Enterprise Development (ED) Opportunity
  • National Footprint

We promise to:

  • Deliver on our commitment.
  • Provide service excellence through continuous improvement.
  • Forge close and lasting partnerships.
  • Leadership through trust, integrity, honesty and mutual respect
  • Health & Safety will always remain our priority.
  • Total accountability for our results
  • Always be professional, polite, honest and transparent when dealing with clients, customers, suppliers and colleagues.
  • Agree through mutual commitment.

REASONS WHY OUR CLIENTS CHOOSE CORPORATE SERVICES.

You can focus on your core business.

Don’t invest your valuable time and resources on aspects such as keeping your workplace clean which can be dealt with more effectively by an expert in the provision of cleaning and related services. By outsourcing your cleaning to Corporate Services, you can focus on running your core business and will only have ONE fee to pay which encompasses all your cleaning service’s needs. Let us sweat the small stuff.

Real value for money

Corporate Services makes use of the latest innovative cleaning technology available and with Corporate Services, there is no need to purchase any of it. All cleaning equipment, cost of equipment maintenance repairs and any cost of cleaning chemicals, materials and consumables are supplied by Corporate Services meaning no capital investment for you, whilst ensuring you a better service.

Service quality & stability

At Corporate Services we provide only the best service. Our Area Managers are responsible for holding weekly – monthly site inspections to ensure the highest standard of services possible, will respond to any concerns or feedback you require and maintain direct contact with the staff and you, at all times. For us, delivering service excellence and achieving results is of the utmost importance.

Taking over current cleaning staff

We at Corporate Services place a very high value on the people who we work with. We do not believe in retrenching or dismissing existing cleaners when a client is happy with their performance. Your current cleaners will become employees of Corporate Services. We will take over their management, ensure they receive all their benefits in accordance with the Basic Conditions of Employment Act and train them to get their NQF Level 1 Cleaning and Hygiene certificate.

Access to a wide variety of services

At Corporate Services, you get access to a wide variety of services with just one phone call. We can supply: Carpet & Upholstery Cleaning, Deep Clean of Kitchens and Ablutions, High Level Windows and Rope Access Cleaning, Anti-Microbial Fogging, Pest Control, Hygiene and Outsourced Labour Services. Through us you get it all and will never have to deal with multiple vendors. Corporate Services provides a one-stop solution.

Labour management

Whether absent or on leave, Corporate Services will handle finding the right people to temporarily fill the spot. Making sure you never have to worry about being without the skills and people you need.

Peace of mind

At Corporate Services we make our people our number one priority.  With us, all our staff receive the following: Legislated wages according to the industry norm, uniforms, appropriate PPE, unemployment insurance fund, leave relief and sick leave provision, cleaning equipment, supervision, materials and chemicals, training levy, provident fund, annual bonus and workmen’s compensation.

Tailored solution

Corporate Services wants to exceed your expectations, delivering expert services on time every time through tailor-made solutions to fit your organisational requirements whilst ensuring peace of mind. Our custom developed tools, systems and quality assurance focus on performance monitoring and optimization of resources, elimination of inefficiencies and continuous improvement.

We are Results and Outcome Driven

Our ability to leverage on best practices, great innovation and latest industry technology through our exceptional supplier-based relationships, put you at the forefront of gaining the best outcome. Based on international best practices “with a local flavor

  • Corporate Governance.
  • Anti-Corruption and Bribery.
  • Code of Business Ethics.
  • We guarantee compliance to all statutes and matters governing our partnership relationship.
  • Our Commercial agreements and Service Level Agreements are drafted specifically focusses on mutual benefit. We are flexible to contract negotiations to suite your business.
  • Workmen’s Compensation and Letter of Good Standing.
  • Registered with the Department of Labour with Workplace Skills Plan.
  • Employment Equity.
  • SARS Compliant.
  • Registration with all relevant Bargaining Councils.
  • Member of NCCA & BCCCI.
  • Member of IPM.
  • Member of SAPCA.
  • Member of SAFMA.
  • Member of Human Resources Council of South Africa.

Flexible

We offer customised Cost and Compensation structures – Short, Medium, or Long-term gain options.

Quality Assurance

  • We have weekly site inspections to ensure compliance with our minimum operational standards.
  • Our People are our number one priority, we ensure staff are well trained and always punctual.
  • Wages and Salaries – ensuring all staff receive a fair wage and salary that is always paid on time.
  • Uniform and PPE – Ensuring our staff are always presentable.
  • Stock Control – Ensuring the correct supply of chemicals and consumables are delivered on time.
  • Equipment – Ensuring that the correct equipment is on site and immaculately maintained.
  • Best Service – We follow our internal inspections and compliance for continuous improvement to guarantee you “Our client” the best value for money spends.
  • Since our inception in 1996, Corporate Services has provided employment for more than 2000 applicants in several markets and industries.

Mitigation of Risk

  • 99% CCMA ruling in our favor for the past five years in those matters where action had to be taken against employees.
  • Public indemnity insurance to the amount of R5 million.
  • Professional indemnity top-up insurance up to R20 million.
  • Annual financial and compliance audits are carried out every year.

Quality Management System

  • Corporate Services operate on a detailed quality management system which allows for compliance in process and information flow and audits of non-compliance and corrective action.
  • It ensures sustained customer satisfaction by delivering services and providing support functions that meet customer’s needs and expectations.
  • It ensures Top Management’s involvement in the improvement of the Quality Management System.
  • It facilitates the organization to become a customer-focused organization.
  • It promises increased effectiveness and efficiency of the organization through continuous improvement in systems and service quality.
  • Our Quality Management System comprises of:
    • General Account Management
    • Change Management
    • Contract Management
    • Escalation Management
    • Health and Safety Management
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